Did you ever happen to buy a product online, but then when you got it, you realise it wasn't the right fit, or color, or just not exactly what you thought it would be when you bought it and ended up returning it? Well, turns out you are not alone!
Let's take a deep dive into one of the hottest yet mostly overlooked aspects of online shopping’s environmental impacts- consumer returns. throughout the episode we will be speaking with leading scholarsand industry experts – Inge Baars, Eyal Rothental and James Abbie, to shed some light on what we call the hidden environmental costs of consumer product returns.
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